Blog
Blog
Welcome to our blog, your go-to resource for the latest insights, trends, and innovations in technology and business solutions. Whether you're looking to enhance your company's customer experience, stay ahead of technological advancements, or find the best tools for your needs, we have you covered.
Interactive Display vs TV for Business: Which Solution Is Best for Your Meeting Rooms?
Looking for the best meeting room display? Compare professional TVs and interactive displays (multiboards) for hybrid work. Expert integration by Adventus Solutions.
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8 frequently asked questions about Barco ClickShare wireless conferences
Learn all about Barco ClickShare and ClickShare Videobars wireless conferencing. Answers on BYOD, security, and integration from Adventus Solutions.
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8 frequently asked questions about Prestigio Solutions Multiboard interactive screens
Check out the 8 frequently asked questions about Prestigio Solutions interactive displays. Complete solutions for presentations, meetings, and education from Adventus Solutions.
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ERGO in the Baltics simplifies the insurance experience
Customer story: ERGO in the Baltics unified three insurance contact centers with Genesys Cloud CX. The result: improved customer and employee experience, better sales performance, streamlined operations, and full visibility across customer journeys.
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What Makes Contact Center Migration Successful? Lessons from Bigbank, Enefit and ERGO
Planning a contact center migration? Learn what makes transformation successful through real experiences from Bigbank, Enefit and ERGO - including challenges, timelines, AI adoption, and key success factors.
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Bigbank reduces costs while improving its customer experiences
Customer story: Bigbank transforms customer experience, contact center and IT operations across 8 countries with Genesys Cloud CX.
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Adventus Solutions celebrates 25 years: the people and projects that shape our journey
Our team celebrates an anniversary! From our beginnings in 1994 to today – thank you to our clients and partners for being part of this journey.
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The Transformation of Customer Service: from Automation to Agentic AI
Customer service is evolving from traditional automation to Agentic AI-driven ecosystems. Discover key trends in omnichannel, AI integration, and how businesses can transform CX into a unified, data-driven service model.
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AI is already changing customer service in the Baltics: key trends and insights from “Customer Experience 2026”
Explore the top customer experience trends for 2026, including Agentic AI, automation, omnichannel communication, and Bigbank’s Genesys Cloud migration story from the “Customer Experience 2026” Baltic CX leaders event.
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