IT & Communications Technology Company
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Adventus Solutions is a Baltic IT and communications integrator that designs, implements, and supports contact center, unified communications, network infrastructure, and videoconferencing solutions for companies across Latvia, Lithuania, and Estonia. Adventus Solutions has over 25 years of experience and is an authorised partner of Genesys and Alcatel-Lucent Enterprise, also working with vendors including Logitech, Barco, Prestigio Solutions, Jabra, Audiocodes and others.
Explore our business directions
View our solutions
UC platforms & Phones
Contact centers
Videoconferencing solutions
LAN / Wi-Fi solutions
Headsets & Speakerphones
UC platforms & Phones
UC platforms & Phones
We deliver Unified Communications solutions that bring business calls, messaging and collaboration together. From UC platforms and business phones to cloud-based communication, we help companies simplify how teams communicate.
Our partners
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Industry Solutions
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Business companies
Hospitality industry
Government sector
Business companies
Business companies
Adventus Solutions delivers end-to-end business communication solutions - from meeting room technology and video conferencing to enterprise networking, unified communications, contact centers, and AI-powered customer service. We help organizations design, implement, integrate, and support reliable solutions for modern workplaces.
Explore our latest news
Read our blogTake a look at our blog posts about industry trends, technology news, and company updates. Stay informed and discover what shapes the world of technology today.
AI is already changing customer service in the Baltics: key trends and insights from “Customer Experience 2026”
Explore the top customer experience trends for 2026, including Agentic AI, automation, omnichannel communication, and Bigbank’s Genesys Cloud migration story from the “Customer Experience 2026” Baltic CX leaders event.
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Delivering Service at Scale: Contact Center Club at Latvijas Pasts
Contact Center Club visited Latvijas Pasts to explore how they deliver service at scale. Insights include digital transformation, automation in daily operations, a small but highly skilled team handling 13 service areas, strong internal collaboration, and key lessons on AI tool ownership in contact centers.
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2 Years of Contact Center Community: Where Tech Meets Humans
Contact Center Club marks its 2-year anniversary with a visit to airBaltic. Discussions covered AI in contact centers, the balance between technology and human touch in customer service, the role of empathy, and practical CX solutions for leaders.
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Quality management in contact centers: Contact Center Club visited ERGO Latvia
Contact Center Club visited ERGO Latvia to share insights on quality management in contact centers. Discussions covered conversation evaluation standards, effective agent feedback, and Genesys Cloud tools that improve agent performance, empathy, and active listening in customer service.
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Contact Center Club at Töötukassa - Bots, Benchmarks & Best Practices in Action!
Discover key insights from the Contact Center Club visit to Töötukassa: smart bot solutions reducing chat volumes, top-tier agent efficiency, and Genesys Cloud co-browse in action. Real examples of how digital tools and human service blend to create an outstanding customer experience.
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Contact Center Club at Enefit Estonia - Ideas, Innovation & a View to Remember!
Explore how Estonia’s top contact centers use Genesys Cloud to drive Customer Experience excellence. Highlights from the Contact Center Club's visit at Enefit Estonia: hybrid work strategies, NPS best practices, fraud prevention, and innovation in contact center operations. Organized by Adventus Solutions.
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The Future of Wired and Wireless Networks: Building Hybrid Networks in Modern Enterprises
Discover how to build modern enterprise LAN and WLAN networks with Wi-Fi 6/7, AI-driven automation, and Zero Trust security. Highlights and takeaways from Adventus Solutions 2025 webinar.
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Key takeaways from the event "Customer experience – what you need to know in 2025!"
Technology and AI are transforming customer service - making it faster, more personalized, and efficient. Discover the latest contact center trends and ERGO’s experience with Genesys Cloud from the “Customer Experience 2025” Baltic contact center leaders event.
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