Adventus Solutions is a Baltic IT and communications integrator that designs, implements, and supports contact center, unified communications, network infrastructure, and videoconferencing solutions for companies across Latvia, Lithuania, and Estonia. Adventus Solutions has over 25 years of experience and is an authorised partner of Genesys and Alcatel-Lucent Enterprise, also working with vendors including Logitech, Barco, Prestigio Solutions, Jabra, Audiocodes and others.
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UC platforms / Phones
Contact centers
Videoconferencing solutions
LAN / Wi-Fi solutions
Headsets / Speakerphones
UC platforms / Phones
UC platforms & Phones
A strong foundation is essential for successful enterprise deployment, whether it's on-premises or in the cloud. Our Unified Communications solutions provide robust support tailored to your business needs.
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Industry Solutions
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Business companies
Hospitality industry
Government sector
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Read our blogTake a look at our blog posts about industry trends, technology news, and company updates. Stay informed and discover what shapes the world of technology today.
AI is already changing customer service in the Baltics: key trends and insights from “Customer Experience 2026”
Explore the top customer experience trends for 2026, including Agentic AI, automation, omnichannel communication, and Bigbank’s Genesys Cloud migration story from the “Customer Experience 2026” Baltic CX leaders event.
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Top 9 Contact Center Trends for 2026-2027: AI, Cloud and Customer Experience in the Baltics
Discover the top contact center trends for 2025 - AI, cloud migration, omnichannel support, and customer journey management. Learn how Baltic companies are transforming customer service for the digital era.
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The State of Customer Experience: What Every Contact Center Leader Needs to Know
More than half of consumers stop doing business after 2 bad experiences. Discover the latest CX trends from "The State of CX Report 2025" and learn how AI and seamless omnichannel service can help your organization retain customers.
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Key takeaways from the event "Customer experience – what you need to know in 2025!"
Technology and AI are transforming customer service - making it faster, more personalized, and efficient. Discover the latest contact center trends and ERGO’s experience with Genesys Cloud from the “Customer Experience 2025” Baltic contact center leaders event.
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Customer Journey Management in Contact Centers: a Strategic Guide
Learn how to contact centers can create a customer journey management plan, map experiences, avoid pitfalls, and boost CX with data, AI, and omnichannel strategy.
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Event recap: "Customer experience – what you need to know in 2024!"
Event Recap: "Customer Experience – What You Need to Know in 2024!" Organized by Genesys and Adventus Solutions
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Trends 2024: 5 customer experience trends contact centers should implement now
The article uncovers 5 approaches to transformation that Customer Experience & Contact Center leaders should take right now.
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