IT & Communications Technology Company
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Adventus Solutions is a Baltic IT and communications integrator that designs, implements, and supports contact center, unified communications, network infrastructure, and videoconferencing solutions for companies across Latvia, Lithuania, and Estonia. Adventus Solutions has over 25 years of experience and is an authorised partner of Genesys and Alcatel-Lucent Enterprise, also working with vendors including Logitech, Barco, Prestigio Solutions, Jabra, Audiocodes and others.
Explore our business directions
View our solutions
UC platforms & Phones
Contact centers
Videoconferencing solutions
LAN / Wi-Fi solutions
Headsets & Speakerphones
UC platforms & Phones
UC platforms & Phones
We deliver Unified Communications solutions that bring business calls, messaging and collaboration together. From UC platforms and business phones to cloud-based communication, we help companies simplify how teams communicate.
Our partners
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Industry Solutions
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Business companies
Hospitality industry
Government sector
Business companies
Business companies
Adventus Solutions delivers end-to-end business communication solutions - from meeting room technology and video conferencing to enterprise networking, unified communications, contact centers, and AI-powered customer service. We help organizations design, implement, integrate, and support reliable solutions for modern workplaces.
Explore our latest news
Read our blogTake a look at our blog posts about industry trends, technology news, and company updates. Stay informed and discover what shapes the world of technology today.
What Makes Contact Center Migration Successful? Lessons from Bigbank, Enefit and ERGO
Planning a contact center migration? Learn what makes transformation successful through real experiences from Bigbank, Enefit and ERGO - including challenges, timelines, AI adoption, and key success factors.
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The Transformation of Customer Service: from Automation to Agentic AI
Customer service is evolving from traditional automation to Agentic AI-driven ecosystems. Discover key trends in omnichannel, AI integration, and how businesses can transform CX into a unified, data-driven service model.
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AI is already changing customer service in the Baltics: key trends and insights from “Customer Experience 2026”
Explore the top customer experience trends for 2026, including Agentic AI, automation, omnichannel communication, and Bigbank’s Genesys Cloud migration story from the “Customer Experience 2026” Baltic CX leaders event.
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6 Levels of Experience Orchestration
Learn how artificial intelligence is impacting the orchestration of customer and employee experiences. The article explores 6 development levels – from manual processes to universal automation – that help organizations optimize systems, processes and policies for future growth.
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Top 9 Contact Center Trends for 2026-2027: AI, Cloud and Customer Experience in the Baltics
Discover the top contact center trends for 2026-2027 - AI, cloud migration, omnichannel support, and customer journey management. Learn how Baltic companies are transforming customer service for the digital era.
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New Genesys “2026 Buyer’s Guide for AI and CX”
The new Genesys “2026 Buyer’s Guide for AI and CX” highlights the AI, automation and CX technologies that will shape contact centers in 2026. Discover 6 essential innovations, assess your readiness for AI solutions, and get practical ideas to advance your customer experience.
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The State of Customer Experience: What Every Contact Center Leader Needs to Know
More than half of consumers stop doing business after 2 bad experiences. Discover the latest CX trends from "The State of CX Report 2025" and learn how AI and seamless omnichannel service can help your organization retain customers.
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Key takeaways from the event "Customer experience – what you need to know in 2025!"
Technology and AI are transforming customer service - making it faster, more personalized, and efficient. Discover the latest contact center trends and ERGO’s experience with Genesys Cloud from the “Customer Experience 2025” Baltic contact center leaders event.
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