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Alcatel-Lucent OmniPCX Office
An integrated communications system for small and medium-sized businesses, the Alcatel-Lucent OmniPCX Office provides a personal communications manager, an advanced call center solution, secure high-speed Internet access, advanced TDM and IP telephony and LAN switching.

Key Features:
  • Integrated, modular system, including TDM and IP telephony, Internet access, email and LAN
  • Several accesses to the public network, such as Analog, PCM, ISDN and SIP trunking.
  • Networking capability through ISVPN, through IP over Internet, or through SIP.
  • Smart and friendly voice communications, with call server, embedded voicemail, personal assistant, integrated CTI server, all user interfaces (for analog, digital, IP, mobile phones and PC softphone), hospitality services for third-party hotel applications
  • Native IP telephony, enabling voice to be transported over IP LAN or WAN. Alcatel-Lucent IP phones can be combined with digital phones, and benefit from the same level of service
  • Professional Internet solution, including firewall, proxy server, cache server, IP VPN server, email server, and intranet server providing secure, high-speed Internet access over IDSN, ADSL or leased lines
  • Embedded email server, unified messaging solution through native integration of voicemail and email, support for standard email clients (POP3, IMAP4), access to voicemail and email though a simple browser
  • Integrated LAN solution and services, including DHCP, DNS and file server
  • Mobility solutions which can be provided according to the customer needs. A proximity mobility solution with Wireless desktop telephony equipped with blue tooth handset for comfort and freedom. A pure voice mobility solution with DECT bases stations and DECT handsets. A voice and data solution with Voice over WLAN (VoWLAN) that delivers fully featured Alcatel-Lucent telephony service with Alcatel-Lucent IP wireless phones.Improved mobility services for off site mobile workers with the Nomadic Cellular Extension feature. Substitute in a seamless way your fixed phone by your mobile or any external.
  • Open technology: Linux-based system; supports all industry standards for Internet, voice and data communications

Key Benefits:
  • Specifically designed for small and medium enterprises that do not have specialized IT skills
  • Optimizes IT investments through its all-in-one concept and its modular, scalable architecture
  • Reduces costs by eliminating unrelated multi-vendor components; reduces installation, integration, maintenance and training costs
  • Easy to use, with user-friendly interfaces for telephony, Internet access, email and unified messaging; single management interface for all components
  • Modular, expandable design lets you evolve from traditional telephony to IP telephony
  • Future-proof solution that is based on Linux and supports industry standards

Associated Applications:
  • Alcatel-Lucent PIMphony
    PIMphony is a personal communications manager that links desktop computers and telephones to provide a powerful, user-friendly phone assistant that manages everyday phone tasks. It offers a complete set of phone services, including call logging, voice mail and set monitoring. Services are continuously available on the PC, regardless of any other applications running. Company contact databases are fully integrated with PIMphony to provide optimal service. PIMphony improves customer interaction and services, increases personal and team productivity and optimizes your Alcatel-Lucent OmniPCX Office investment by adding a new dimension to phone services.
    Alcatel-Lucent PIMphony Attendant for better centralized call management. Its ergonomic interface allows efficient call management and customer greeting with quick dialling facilities and mono or multi site high-end supervision.


  • Alcatel-Lucent OmniTouch Call Center Office
    Designed for small enterprises, the Alcatel-Lucent OmniTouch Call Center Office is a simple, all-in-one solution that is designed to enhance customer relationship management and to grow with the company's needs. The solution includes automatic call distribution (ACD), monitoring and statistics, and an agent assistant.


  • Alcatel-Lucent OmniVista
    The Alcatel-Lucent OmniPCX Office is managed by the Alcatel-Lucent OmniVista 4760, an innovative, modular platform that provides a suite of network management applications. This powerful Java-based tool, accessed through a Web browser, provides centralized management for the Alcatel-Lucent OmniPCX Office.



Video Clips
OmniPCX Office Communications Solutions for SMB, 2007 movie 3Mb EN
OmniPCX Office Mobile Virtual Desktop, 2007 movie 4 Mb EN
OmniPCX Office PIMPhony, 2007 movie 2Mb EN
Telephony Greeting Solutions, 2006 movie 2Mb EN
Descriptions
Communications Solutions for Small and Medium Sized Companies, 2007 PDF 1 Mb EN
Telephony Greetings - Solution Guide, 2006 PDF 1 Mb EN
OmniPCX Office Pimphony, 2006 PDF 288K EN