NICE CALL RECORDING SOLUTIONS

NICE call center recording technology easily adapts to the unique needs of your call center.

It offers:

  • Flexible call recording and call archiving rules
  • Support for VoIP, TDM and hybrid telephony environments
  • Scalable architecture for adapting to future call recording capacity needs
  • Ability to record calls at any location, including branch offices and work-at-home agent’s sites
  • Transparent access to call recordings from any location

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