OmniTouch Call Center Office
Running on the Alcatel-Lucent OmniTouch Office, Alcatel-Lucent OmniTouch Call Center Office is a complete solution aimed to improve customer satisfaction through efficient call distribution. Designed for up to 32 concurrent agents, OmniTouch Call Center Office is a call server embedded solution, providing you (and your customers) with efficient call distribution, auto-attendant, and screen popup for agents and administration & reporting tools. The interface doesn’t require any programming expertise and the system can be up and running in a matter of hours.
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